Bespoke Hospitality Solutions

(The Visionary)

Focus: Defining where the ship is going.

• Strategic Roadmap Workshop
  A deep-dive session to define the 1-3 year vision, clarify value proposition, and set high-level milestones.
  • Deliverable: A clear, actionable Strategic Roadmap document.

• Business Model Audit
  Reviewing current revenue streams, pricing strategies, and market positioning to identify leaks and opportunities.
  • Deliverable: An "Optimization Report" with immediate revenue-improving recommendations.

• Exit or Fundraising Prep
  Specifically for founders looking to sell or raise capital. Reviewing pitch decks, financials, and narratives.
  • Deliverable: Investor-ready pitch deck feedback and data room organization.

(The Architect)

Focus: Building the engine to get there.

• Operational Health Check
  Analyzing current workflows, tech stacks, and bottlenecks.
  • Deliverable: A "Systems Architecture" plan to automate or delegate low-value tasks.

• KPI & Metric Setup
  Defining exactly what needs to be measured so the owner isn't flying blind.
  • Deliverable: A custom "CEO Dashboard" (concept or set up in their software) tracking the top 5-10 vital metrics.

• Org Chart & Hiring Strategy
  Designing the ideal team structure for the next stage of growth and writing key job descriptions (e.g., "Who is your next key hire?").
  • Deliverable: An Organizational Design Chart and hiring roadmap.

 (The Captain)

Focus: Steering the ship and supporting the crew.

• Executive Sounding Board 
  • Two 60-minute calls per month to discuss "blocks," make difficult decisions, or vent safely. No operational work, just pure high-level advisory.
  • Deliverable: Bi-weekly clarity and unblocking.

• Co-Pilot Negotiation
  • Stepping in to lead or assist in high-stakes negotiations (partnerships, vendor contracts, or key client deals).
  • Deliverable: Representation during critical meetings.

• Leadership Team Mentoring
  Coaching the client's direct reports (e.g., their Head of Sales or Ops Manager) to elevate their thinking, so the owner can step back.
  • Deliverable: Monthly coaching sessions with key staff.